How to upgrade your software license

Introduction

This tutorial explains how you can upgrade the licenses of your QNAP software subscriptions.

Check your available upgrade plans

  • Open your web browser and go to https://software.qnap.com/
  • Sign in with your account information.
  • Click your account name and select MY ACCOUNT. Index
  • Click Upgrade Plans.
  • Your current subscriptions that can be upgraded will be listed. Upgrade Plans

Upgrading your software license

  • Open your web browser and go to https://software.qnap.com/
  • Sign in with your account information.
  • Click your account name and select MY ACCOUNT. Index
  • Click Upgrade Plans.
  • Find the subscription you want to upgrade and click UPGRADE. Upgrade Plans A popup displaying your available upgrade options opens.
  • Choose an upgrade from the available options and click Add to Cart. Add to Cart The popup closes and you receive an on-screen confirmation of the upgrade being added to your cart. Confirmation message
  • Click Minicart icon. A popup with your Cart contents opens. Minicart list
  • Click GO TO CHECKOUT.
  • Review your order and payment information and click PAY WITH PAYPAL. Checkout After the payment, your license subscription will immediately be upgraded.
  • Apply the upgrade to your QNAP device or cloud NAS using one of the following methods.
    • Activate the license in License Manager.
      • Click ACTIVATE LICENSE in the confirmation message.
        You will be redirected to License Manager.
        Order Successful
      • Activate the license following the on-screen instructions.
    • Sync the license in License Center.
      • Log on to your QNAP device or cloud NAS.
      • Go to License Center.
      • Refresh the license.
        License Center displays the upgraded plan.

Result: The upgrade takes effect. You can now access the features provided by the upgraded license.